Support Services

If you or someone you know needs extra support at this time, there is a range of free resources and services that can help:

If there is an emergency dial 111.

General Services

Sport & Recreation Complaint & Mediation Service – 0800 493 612 for participants of sport and recreation

Victim Support – 0800 842 846 (24hr service) for all victims of serious crime.

Samaritans – Call 0800 726 666

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO) Lifeline – Call 0800

LIFELINE or 0800 543 354 or text 4357

Need to Talk? 1737 Free call or text 1737 any time for support from a trained counsellor

Grief Services

Skylight – Call 0800 299 100 Specialises in helping children, young people and their families/whanau through tough times of change, loss, trauma and grief

Mental Health Services

Alcohol and Drug Helpline – Call 0800 787 797 phone or online chat for people dealing with an alcohol or other drug problem

Anxiety phone line – Call 0800 ANXIETY or 0800 269 4389

Depression Helpline – Call 0800 111 757 or text 4202

Supporting Families in Mental Illness – Call 0800 732 825 For families and whānau supporting a loved one who has a mental illness

Youth Services

Youthline – Call 0800 376 633 or text 234 Kidsline – 0800 54 37 54 (0800 kidsline) for young people up to 18 years of age (24 hr service)

Oranga Tamariki – Call 0508 326 459 if you’re worried about a child and want to make a referral or report of concern

Services for Sexuality or Gender concerns

OUTline NZ – Call OUTLINE or 0800 688 5463 – Provides confidential telephone support for sexuality or gender identity issues

Sexual Violence Services

Rape Crisis Centres – Call 0800 883 300 for contact details of your local centre, provides support for survivors of rape and sexual abuse, their families, friends and whānau

Safe to Talk – Call 0800 044 334 for a 24/7 sexual harm helpline

Male Survivors Aotearoa New Zealand – Call 0800 044 334 Offers one- to-one, peer and support groups for male survivors of sexual abuse and their significant others

Tu Wahine Trust – Call 09 838 8700 For kaupapa Māori counselling, therapy and support for survivors of sexual harm (mahi tukino) and violence within whānau

ACC Sensitive Claims Unit – Call 0800 735 566 Treatment for claims related to sexual abuse or sexual assault

Family Violence Services

Family Services 211 Helpline (0800 211 211) – For help finding (and direct transfer to) community-based health and social support services in your area

Women’s Refuge – 0800 REFUGE or 0800 733 843 – Women’s Refuge provide 24 hour support, advocacy and accommodation for women and their children experiencing family violence